Dewakoin99 Terms & Conditions – Malaysia's Trusted Sports Betting & Casino Platform

1Acceptance of Terms of Use

Welcome to dewakoin99, a Sports Betting and online casino platform established exclusively for Malaysians. These Terms & Conditions ("Terms") govern the relationship between you ("User" or "Member") and dewakoin99 ("Platform" or "We") in relation to your use of all services offered on our website at https://dewakoin99.run and all associated subdomains and applications.

By accessing, registering for, or using any part of the dewakoin99 platform, you confirm that you have read, understood, and agreed to be fully bound by these Terms. If you do not agree with any provision of these Terms, you are not permitted to use dewakoin99's services.

These terms are to be read together with Privacy Policy and Responsible Gaming Guide dewakoin99, both of which form part of the overall agreement between you and us.

2Member Eligibility & Account Registration

To register and use dewakoin99's services, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years old at the time of registration and while using the platform at all times.
• Malaysian citizens or valid permanent residents who are physically located in Malaysia at the time of using the platform.
• Possesses full legal capacity to enter into a binding agreement under Malaysian law.
• Not listed on any gaming prohibition list issued by the relevant Malaysian government authorities.
• Not registering a dewakoin99 account as an agent, proxy, or on behalf of any other individual.

Each individual is only permitted to register one (1) account dewakoin99. Registering a second or multiple accounts under the same individual — even using different details — is a serious breach of these terms. dewakoin99 reserves the right to detect and close all associated accounts and withhold any balances held within those accounts if multiple account registration is confirmed.

By registering, you agree to provide complete, accurate, and up-to-date information, including your full name, date of birth, Malaysian mobile number, and active email address. dewakoin99 reserves the right to request additional identity verification at any time, and failure to submit the required documents within the specified timeframe may result in a temporary account suspension.

3Deposits, Withdrawals & Financial Transactions

All financial transactions at dewakoin99 are conducted in Malaysian Ringgit (MYR) only. No foreign currencies are accepted and no currency conversion takes place in any transaction on our platform.

Accepted Deposit Methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via Malaysian banks including Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect and Public Bank. Minimum deposit is RM 30 per transaction. There is no maximum deposit limit for standard members, while specific limits may apply to certain VIP tiers.

Withdrawal Process: Withdrawal requests are processed according to the member's VIP tier — within 3 minutes for Diamond members, 15 minutes for Platinum, 30 minutes for Gold, and 60 minutes for standard members. The minimum withdrawal is RM 50. Daily withdrawal limits vary by VIP tier: RM 10,000 (Standard/Silver), RM 30,000 (Gold), RM 80,000 (Platinum), and no limit (Diamond).

• Withdrawals must be made via the same method as your most recent deposit, in compliance with security and anti-money laundering requirements.
• Dewakoin99 reserves the right to request identity verification documents for withdrawals exceeding RM 10,000 per day.
• Winnings derived from bonuses are subject to rollover requirements that must be met before a withdrawal can be processed.
• Dewakoin99 does not charge any transaction fees for standard deposits or withdrawals. Any charges imposed by third-party banks or e-wallets, where applicable, are solely the member's responsibility.

Dewakoin99 reserves the right to delay or withhold withdrawal processing if there is reasonable suspicion of fraudulent activity, money laundering, or a breach of terms. In such cases, we will notify the member within 48 hours and may request additional documentation for investigation.

4Bonuses, Promotions & Rollover Requirements

Dewakoin99 offers a range of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, rebates, and VIP rewards. Each bonus is subject to specific terms stated on the relevant promotions page. The following general terms apply to all dewakoin99 bonuses unless stated otherwise:

• Welcome Bonus (150% up to RM 888): 10x rollover for slots, 15x for live casino, and 20x for Sports Betting. Valid for 30 days from the date of credit.
• VIP Weekly Cashback: Silver 5% (rollover 3x), Gold 10% (rollover 2x), Platinum 15% (rollover 1x), Diamond 20% (no rollover). Credited every Monday before noon.
• Daily VIP Rebate: Gold 1.5%, Platinum 2%, Diamond 3% — no rollover for all tiers.
• Each member is entitled to claim each promotion once only, unless otherwise stated.
• Bonuses cannot be transferred between accounts or converted to cash without meeting the rollover requirements.

Dewakoin99 reserves the right to void bonuses and bonus-derived winnings if there is evidence of abuse, including but not limited to: registering multiple accounts to claim the same bonus, using hedging bets designed to meet rollover requirements with minimal risk, or any activity dewakoin99 deems to be promotional exploitation.

5Game Rules & Betting

All games available on dewakoin99 — including Sports Betting, slots, Live Casino, and digital casino — have specific rules accessible within their respective game guide sections. The following general terms apply to all game types:

Sports Betting: All bets are considered valid once accepted and confirmed by the dewakoin99 system. Bets placed after an event has started (except for permitted in-play markets) are void and will be cancelled. dewakoin99 reserves the right to cancel, review, or adjust bet outcomes in the event of an obvious pricing error — in such cases, bets will be voided and stakes returned to the member.

Live Casino: Live table game outcomes are determined by a real dealer in accordance with standard casino rules. Any connection disruption during an active round will be resolved based on dewakoin99's server records, which are considered final. Members may review their game history under the "Game History" section of their account.

Slots: All slot machines use a certified RNG (Random Number Generator). Progressive jackpot values are calculated and displayed based on current amounts and may change at any time until the jackpot is won.

• Dewakoin99 reserves the right to set minimum and maximum betting limits for any game at any time.
• The use of automated software, bots, or any method other than manual human play is strictly prohibited.
• Betting limits may be adjusted for specific members at dewakoin99's sole discretion.

6VIP Rewards Programme

The dewakoin99 VIP Rewards Programme has four tiers: Silver, Gold, Platinum, and Diamond. Eligibility for each tier is determined by cumulative deposits within the current calendar month: Silver (RM 500–RM 4,999), Gold (RM 5,000–RM 19,999), Platinum (RM 20,000–RM 59,999), and Diamond (RM 60,000 and above).

VIP upgrades are automatic and take effect once the deposit threshold is reached. Upgrade bonuses are credited within 24 hours. VIP status is recalculated at the start of each month — if your monthly deposit falls below your current tier's threshold, a downgrade will take effect after a two-week transition period.

VIP rewards include weekly cashback, daily rebates, upgrade bonuses, weekly VIP bonuses, exclusive table access, a personal account manager (Diamond tier only), invitations to exclusive Malaysia events, and priority withdrawals. All rewards are subject to their respective rollover requirements as outlined in Section 4.

7Account Security & Member Responsibilities

You are fully responsible for all activity that takes place under your dewakoin99 account. This includes all bets, transactions, and actions carried out either by yourself or by any party who gains access to your account for reasons within your control.

• Keep your password secure and do not share it with anyone, including family members.
• Dewakoin99 will never ask for your password through any channel — anyone requesting your password on behalf of dewakoin99 is a scam.
• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols. Change your password regularly.
• Enable two-factor authentication (2FA) in your account settings for an added layer of security.
• Log out of your account when using a shared or public device.

If you suspect your account has been accessed without authorisation, contact dewakoin99 support immediately via live chat or email at support@dewakoin99.run. We will freeze your account pending investigation within 30 minutes of receiving your report.

8Usage Prohibitions & Restrictions

The following activities are strictly prohibited on the dewakoin99 platform and may result in immediate account closure, forfeiture of balance, and referral to the relevant authorities where necessary:

• Registering more than one account under your own name or using another person's identity.
• Using automation software, betting bots, scripts, or any non-human technology to interact with the platform.
• Attempting to launder money or using dewakoin99 as a channel for illegal financial activity.
• Intentional exploitation of technical errors, bugs, or pricing mistakes within the dewakoin99 system.
• Hedge betting (match betting, arbitrage) specifically designed to exploit promotions without genuine risk.
• Sharing your login credentials or allowing another person to access your account.
• Any form of threats, fraud, or harassment directed at dewakoin99 staff or other users.
• Using a VPN or proxy to conceal your actual location or to access the platform from a restricted region.

Dewakoin99 employs an advanced detection system to identify suspicious activity. Decisions to suspend or close an account due to a terms violation are final and at dewakoin99's sole discretion following an internal investigation.

9Account Suspension, Closure & Termination

Dewakoin99 reserves the right to suspend, restrict, or close any member's account at any time for the following reasons:

• Violation of any part of these Terms.
• Failure to submit the requested identity verification documents within the specified timeframe.
• Suspected fraud, money laundering, or other illegal activity.
• Requests from Malaysian authorities or law enforcement agencies.
• At the member's own request for responsible gambling self-exclusion purposes.

If your account is closed at your own request and no breach of terms has occurred, any eligible balance will be returned to you within 5 business days via the same payment method used for your last deposit. If the closure is due to a terms violation, dewakoin99 reserves the right to withhold the balance based on individual case assessment.

Members who wish to voluntarily close their account may do so by contacting dewakoin99 customer support via live chat. Closure requests will be processed within 24 hours. Members who are under a self-exclusion period may not register a new dewakoin99 account during that time.

10Liability Limits & Disclaimer

To the extent permitted by applicable Malaysian law, dewakoin99 shall not be liable for any indirect, consequential, special, or punitive losses arising from the use of the platform, including but not limited to loss of profits, loss of data, or business interruption.

Dewakoin99 does not guarantee that the platform will operate without interruption at all times. We will make every effort to maintain platform availability but accept no liability for losses arising from scheduled maintenance, unexpected technical failures, or third-party infrastructure disruptions.

Dewakoin99's maximum liability to any member under any circumstances shall not exceed the total amount deposited by you in the 30 days preceding the claim.

11Privacy, Data Protection & Confidentiality

Dewakoin99 is committed to protecting the privacy of all its members in accordance with the principles of Malaysia's Personal Data Protection Act 2010 (PDPA). The collection, use, and storage of your personal data is governed entirely by our Privacy Policy which forms part of this agreement.

In summary, dewakoin99 collects your personal information for the purposes of account verification, transaction processing, service communications, legal compliance, and platform improvement. We do not sell or share your personal data with third parties for marketing purposes without your consent.

• All data is stored on secure servers protected by 256-bit SSL encryption.
• You have the right to access, correct, or request deletion of your personal data — contact support@dewakoin99.run for any data-related requests.
• Dewakoin99 may disclose data to Malaysian authorities where required by law or court order.
• Transaction records and gaming activity are retained for a minimum of 5 years for compliance and audit purposes.

12Terms Amendment, Governing Law & Contact Us

Dewakoin99 reserves the right to modify, add to, or replace any part of these Terms at any time. Material changes will be communicated to members via their registered email and in-platform notifications at least 14 days before the changes take effect. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated terms.

These Terms are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms shall first be resolved through negotiation between the parties. If negotiation fails within 30 days, the dispute will be referred to the competent courts of Malaysia.

For any enquiries, complaints, or issues relating to these Terms, please contact the dewakoin99 team via:

• Live Chat: Available 24/7 on the dewakoin99 platform
• Email: support@dewakoin99.run
• WhatsApp (VIP Gold members and above): Through your account manager

The dewakoin99 support team is proficient in Bahasa Malaysia and will endeavour to respond to all enquiries within 24 hours. Formal complaints regarding bet outcomes or account issues will be investigated within 5 working days.